We are committed to have procedures in place for the prevention of money laundering, terrorism financing, fraud and other illicit purposes by using our Website. Our rules aim to comply with the rules and guidance’s contained in the following laws, namely the National Ordinance Penalization of Money Laundering (NOPML), the National Ordinance on the Reporting of Unusual Transactions (NORUTO), the National Ordinance on Identification of clients when Rendering Services (NOIS), Directive (EU) 2018/843 as amended and the FATF/CFATF recommendations.
In an effort to be compliant with the applicable rules and regulatory standards, we deploy some anti-money laundering procedures and know your customer is one of them.
By using the Website, you agree on rules described below and authorizes us to conduct various checks at our sole discretion or if required by third parties in order to verify player’s identity and contact information.
To make use of the services on the Website, you shall be personally registered and has an account on the Website.
Upon registration, you will be required to provide the following information for the purposes of identification:
First (given) and last (surname) names.
Date of birth.
Address.
Contact email.
Any and all personal information provided by you during account opening must be accurate, correct and complete. If some of this personal information change, you undertake to notify us without delay, but not later than 5 days from any such change in the personal information of the change and provide changed information.
You should immediately inform us in case you become a politically exposed person (PEP). In this case, you will be subject to an enhanced verification procedure.
You might be required to pass verification procedure at any time for security check reasons, among other in any case among other in any case when a single player’s transaction deposit or withdrawal or aggregate amount of these transactions within preceding 30 days is over EUR 2000. We also reserve the right to carry out verification of a your identity even if mentioned deposit threshold has not been reached, namely in the following cases:
when you request withdrawal (pay-out);
in other cases, during registration or ongoing monitoring of your activity when such verification is, at our sole discretion, deemed to be necessary.
Verification means that we will check information submitted by you during registration against some personal documents.
During verification, player will be required to provide one of the following documents:
Passport (first page).
Local ID (front and back).
Confirmation of address (utility bills such as for gas, electricity not older than 3 months).
Selfie with a passport or ID.
In certain cases, where according to our internal risk management system player is considered as medium- or high-risk customer or such verification is required by our partners (software providers, payment institutions), we may ask you to provide additional documents for verification such as:
driver license;
additional recent proofs of address;
bank statements;
copies of bank cards used for the topping-up the account;
payment documents;
other documents confirming the lawful possession and legal origin of the funds.
Documents should be provided in the format of high-resolution color photo. Scanned versions are not allowed. Document pages should be fully visible.
Documents shall be provided by a player within 2 days after receiving verification request unless other term is indicated in the request.
Verification process usually may take up to 5 business days, in rare cases more than 5 business days.
We reserve the right to cancel any bets as well as winnings, block/close account, exclude you from participating in games, retain payments and report you to the authorities in charge if:
Any information submitted by you turns out to be incorrect or incomplete.
If there are discrepancies between data stated during registration and data indicated in verification documents.
If you do not provide documents for verification purposes or such documents are incomplete or incorrect.
In addition, we have the right to refuse any account registrations or to block and/or cancel any account for any reason whatsoever at any time at its sole discretion and without prior notice.
